As General Manager for Cisco Learning Services, Milind is responsible for training Cisco’s top-tier customers, channel partners and Services employees worldwide.
Milind has led the transformation of Cisco’s learning portfolio from a pre-dominantly Instructor-led model to a blend of live, virtual, and self-study solutions and performance support tools. Milind is a member of Cisco’s Services Portfolio Steering Committee and drives the integration strategy for Education offers in outcome based portfolio plays.
Before joining Cisco in 2007, Milind was Sr. Vice President and GM at a leading IT and Business Process Outsourcing Company. His areas of expertise include Education and Training, Outsourcing, Globalization, Workforce Development, Social Learning, Collaboration and Knowledge Management.
Milind holds a BS in Mechanical Engineering from Bombay University and an MBA in Systems and Marketing from the Indian Institute of Management, Calcutta. He is an active career coach and mentor and is a member of the board of advisors of the Computer Education Management Association (CEdMA) and TSIA’s Education Services Advisory Board.